Aster Data has built a business out of
map/reduce, and the release today of a thousand new SQL query building
blocks—what it calls "functions"—is designed to give business users
access to map/reduce computed analytics.
Whereas open-source big data solution Hadoop, for instance, is based entirely
on its own implementation of map/reduce, as well as a set of homegrown query
structuring frameworks like Pig and Hive, Aster Data wants to use SQL right
from the start. Sharmila Shahani-Mulligan, executive vice president of
marketing at Aster Data, said that this is a significant advantage over Hadoop.
“Hadoop lends itself more to batch-type processing. Most of our customers are
running analytics on a daily basis with the expectation of results returned
every few minutes," she said. "It's not real-time, but it's near
real-time.
"The second advantage is SQL map/reduce. We are literally targeting the
business analyst with SQL using full map/reduce underneath.”
Map/reduce is the framework for processing huge amounts of data, and it is the
basis of the Apache Hadoop project, as well as of Big Table, which runs
Google's search engine. Using map/reduce, huge stores of data can be processed,
and the results can be combined into a cohesive set of information.
Stephanie McReynolds, director of product marketing at Aster Data, said the new
sets of query-building tools aren't limited to business users. “We introduced
many new business analyst-ready functions," she said. "[These]
functions address particular business issues, like path analysis for website
traffic.
"We also have a series of packages for power users. These are for people
building their own SQL map/reduce applications. They want to use Java or C
functions to get ahead. These are smaller building blocks."
Shahani-Mulligan said that Aster Data's analytics can be tweaked and queried by
business users, a major advantage over Hadoop. She said that many business
users already know SQL, which cannot be said of Hive or Pig. She said that with
Hadoop, developers likely need to be called in to implement any analytics
batches that need to be run, but with Aster Data, the business users can do
that themselves.
“With almost any of our [customers] you talk to, one of the big appeals has
been that their existing business analysts can work with functions and don't
have to use a new language," said Shahani-Mulligan. "This is why we
came out with SQL map/reduce. Some of them also have Hadoop, but it requires
you to do constant programming in map/reduce versus having a simple-to-use
interface."
By Alex Handy
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.NET component and application framework maker
Developer Express will place a greater emphasis on Silverlight and Windows
Presentation Foundation (WPF) this year, according to its 2010 road map,
announced on Tuesday.
DevExpress' Silverlight components will deliver full
design-time support for Visual Studio 2010 and Expression Blend 3. Upcoming
Silverlight 3 controls will include charting, data editing and a scheduler. A Silverlight 4 printing control will also be introduced.
"We feel we are late to the party, but then again,
Silverlight is changing a lot," said DevExpress CTO Julian Bucknall. Aside
from controls, the company is integrating Silverlight into its eXpressApp
Framework, he added.
Some of its upcoming WPF controls will include final
versions of DevExpress' pivot grid and layout manager, data editor, ribbon,
report view, and scheduler.
DevExpress' embrace of Silverlight and WPF comes at the
expense of Windows Forms development. Bucknall said that WinForms controls are
being deemphasized, but development will continue with more chart types, VS 2010 and Client Profile support for controls, as well as new user interface
styles to match the appearance of Windows 7 and Office 2010.
VCL (Visual Component Library) controls will be
likewise updated with additional views and similar user interface options for
the Microsoft stack.
DevExpress will continue to forge ahead to update its
existing ASP.NET controls, and it will begin to deliver new controls that
exploit the new capabilities that will be introduced by .NET 4.0 , Bucknall
said. He is being more circumspect about developing components for ASP.NET's
Model-View-Controller pattern, but the company will introduce a navigation bar
and tab control nonetheless.
Lastly, new editions of the company's next IDE
productivity tools, including CodeRush and Refactor Pro, will be released later
this year around the time that VS 2010 ships, Bucknall said. "There were
big changes in Visual Studio 2010," he added.
By David Worthington on SDTimes.
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Customizing
TFS Work Items
Introduction
A
Work Item in common parlance is considered to be an instance of effort/work
being carried out by an individual. Multiple instances of Work Items eventually
culminate into the delivery of a service or a product that is meant for a
customer.
Team Foundation
Server Work Items
Depending
on the approach one adopts for managing an application life cycle i.e. from
requirement gathering to actual delivery/deployment, there are various work
item types that will be instantiated and persisted into a database. As business
needs and the processes thereof are dynamic, and disparate, customizing a Work
Item, hence seems to be inevitable. It is therefore essential to understand the
anatomy and thereby gain the basic understanding of customizing an existing
work item type, or even adding a new work item type.
The
Anatomy of a WIT(Work Item Type), in TFS has three essential parts, viz.
-
Fields
-
Layout, and
- Workflow
Fields
In
TFS there are approximately 57 “Field Reference Names”, mapping to base/native
types. This is an extensible set. In
keeping with the .NET namespace tradition, two namespaces are predefined:
System and Microsoft. The System namespace includes all system fields that are
mandatory for Team Foundation system functions. The Microsoft namespace defines
all required fields for work item types defined by Microsoft. Customers and
partners can create their own field namespaces for custom work item types. We
could define our own namespaces, for e.g. a WIT for tracking leads could have a
field with a reference name of “Synergetics.LeadManagement.CustomerName”. This
in turn could be of a base type “String”, having a name of “Customer Name”, as
shown in Figure 1.1

Figure
1.1
Layout
In
this section, you map the reference name of the field to a control. The control
is the user interface for capturing the required data, and can be customized
with a “Type” property to perform necessary validation and change the look and
feel, as shown in Figure 1.2. A “Type” property could a “FieldControl”, “DateTimeControl”, or even a “LinkControl”
depending on the data requirement.

Figure
1.2
Workflow
A
wok flow is a series of linked steps which would be used to declare transitions
to different states, in the life time of a work item. Transitions would be
declared, or provide links between states in a WIT work flow, using a graphical
UI, as shown in Figure 1.3

Figure
1.3
As
an example, the transition from “Active” to “Closed”, will occur for the
reasons:
Obsolete,
Chose Competitor, Project Cancelled, Too Expensive, or Offer Accepted;
Wherein default values and rules for the
fields Assigned To, Activated Date, Activated By, Closed By, and Closed Date
are also declared.
The
Actions, provides the events under which this transition is deemed to occur.
To
conclude customizing a WIT in TFS is a simple, code free effort and can be done
within a short period of time, actually hours if not minutes. The key is to
know the process and identify the flows, further to which each flow could be
encapsulated as a WIT.
Interestingly,
as may have been observed, the example used to explain the anatomy and steps,
are for a WIT which captures and tracks non development efforts. If you are
wondering why would I use TFS to do such a thing?! Well, think about support
calls that one would want to capture, post deployment of a product/application.
Thanks
for spending time in reading this blog, and sincerely hope it may have helped
clear some doubts on the WITs in TFS.
Cheers
& Have A Nice Day Ahead!!
About Author: Sanjay Jotwani is Technology Transformation Group Leader.
Synergetics India:
IT consulting and Training services on .NET 4.0, SQL server 2008 BI. Awarded as
the Best. NET Training Service Provider by Microsoft.
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Writing applications for cloud
environments is a different affair that writing for in-house hosting. At the
All About the Cloud summit in San Francisco this week, the focus was on what
changes developers need to make to their applications to enable their optimal
use in the Cloud. Perhaps the most interesting revelation offered during the
event was that of the direct correlation between billing and the quality of
source code.
Treb Ryan, CEO and founder of OpSource, said in a keynote talk that Cloud hosting offers “the best margins I have seen in the hosting business.” He added
that Amazon has largely played down the profitability of Cloud hosting, and he
suggested they have done so to scare off potential competition. OpSource has
been offering hosting for software-as-a-service applications for more than five
years and has relatively recently entered the Cloud hosting business.
Ryan said that applications hosted in the Cloud are under a performance
microscope. If they send too many requests to the database, that will be
reflected by a higher bill at the end of the month. He said that developers
writing applications for deployment in the Cloud need to realize that “bad code
costs me twice as much as good code. I can cut my op costs in half” by
optimizing the code.
Thus, said Ryan, developers can see a direct correlation between the code they've
worked on all month and the reduction in their Cloud hosting bill. That's
something developers haven't really been able to do since the days of
mainframes and time-sharing.
Elsewhere at the All About the Cloud summit, attendees and speakers discussed
the remaining problems of the Cloud. Integrating Cloud applications with
on-site systems was one of the first and most painful points discussed.
Paul Daugherty, chief technologies architect at Accenture, said, “We are at an
inflection point where integration becomes more critical. Increasingly we're
seeing a big increase in data sources used. Initially integration was about two
different applications, but now it's getting into the 10s and 20s.
"There was an interesting piece of research Gartner did: They looked at
companies using SaaS applications. One of the less obvious data points out of
their sample respondents was that 14% or 15% adopted SaaS, then reversed back
out onto on-premise. The No. 1 reason for that is cost of integration, and cost
required was too great."
Another remaining Cloud issue is security, said Ryan. “We're still addressing
security. The idea that the vast majority of Cloud environments have the same
user name and password for all users is ridiculous."
He added that most Cloud providers do not currently offer a way to tie multiple
accounts together, and thus whole companies sometimes use the same login and
password for their Cloud environments. Instead, Ryan would prefer accounts that
could be used by each user, but could also be tied together for collaboration
on the same virtual machines within the Cloud.
from SDTimes, By Alex Handy
Synergetics India: IT Consulting and Training Services
on .NET 4.0, SQL server 2008 BI. Awarded as the Best. NET Training Service
Provider by Microsoft.
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Cloud computing will be hybrid:
Ovum The next
three years will see Cloud computing mature rapidly as vendors and enterprises
come to grip with the opportunities and challenges that it represents
MELBOURNE, AUSTRALIA: Cloud computing, the most important
trend for 2010 has barely even started, says Ovum, an analyst and consulting
company. The next three years will see cloud computing mature rapidly as
vendors and enterprises come to grip with the opportunities and challenges that
it represents.
Cloud computing - Been There Done That
Some prefer to limit cloud computing to
infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS), whilst
others also consider software-as-a-service (SaaS) and private clouds part of
the phenomenon.
A wider perspective helps understand one of the key
trends in cloud computing - cloud computing will be hybrid. "Enterprises
will mix and match public and private cloud elements with traditional hosting
and outsourcing services to create solutions that fit short and long-term
requirements", comments Laurent Lachal, Senior Analyst.
"The past 18 months have seen a significant shift in
focus away from public clouds towards private ones owing to a powerful mix of
vendor push and user pull", said Lachal based in London. The private cloud
is, to a large extent, a re-badging of what data centre-focused hardware,
software and service vendors have been doing under different names (such as
utility computing, autonomic IT, on demand data centre etc.) for the past 10
years.
Many users are wary of public clouds' quality of service
in areas such as reliability, availability, scalability and security but
curious about the possibility of adopting some of their characteristics (e.g.
on demand instant provisioning of IT assets).
Private clouds are either defined as the aim of the data
centre evolution journey (a long patient maturation process) or as shortcuts
along the way that push parts of the data centre ahead to deliver focused
return on investment (the private cloud is the part(s) of the data centre ahead
of the rest).
What is needed is a way to reconcile the two approaches
(private-cloud-as-a-journey and as-a-shortcut) to understand when, on the road
towards a next generation data centres, should users take shortcuts.
Unfortunately, most vendors currently emphasises the second approach rather
than trying to reconcile the two.
Cloud computing promises to tackles two irreconcilable
(so far) IT challenges - the need to lower costs and boost innovation – but it
will take a lot of efforts from enterprises to actually make it work. Instead
of a nimbler IT with their IT mess for less somewhere else, the ill-prepared
will end up with their IT mess spread across a wider area", said Lachal.
Lachal believes that adoption is a two-way street.
"It is not just about whether cloud computing is ready for enterprises, it
is, more importantly, whether or not enterprises are ready for it", said
Lachal, author of the report. The fact is that many enterprises are
currently not particularly ready for either private or public clouds or any
type of hybrids in between.
Besides the current confusion as to what exactly Cloud computing is, many
enterprises lack the knowledge, skills and metrics to figure out what is best
for them. They need to be able figure out how to mix and match:
·Totally private and shared private clouds (to
collaborate with partners on common goals).
·Public and private clouds, with public clouds used, for
example, for workloads that have unpredictable spikes in their use, for
application that are only occasionally used or to turn the pre-production
infrastructure (used for test, migrations etc.) into production one and use
public clouds instead (since pre-production tasks have much lower requirements
in terms of quality of service than production ones).
·Public clouds and traditional hosting/outsourcing
service offerings: for example hosted offerings are usually cheaper for static
web sites than the Amazon IaaS service. On the other hand, for use such as
application testing, where a handful of server is required for a few weeks and
a few hours per day, Amazon IaaS is the answer.
·Pubic clouds offerings (IaaS, PaaS and SaaS), based on
their respective cost effectiveness.
To do so, they need to improve their knowledge of which
asset cost what in public and private clouds as well as traditional
hosting/outsourcing service offerings as well as their ability to monitor,
meter and bill usage. Few enterprises can currently do so. Achieving all
of this will take time and tears.
On CIOL web, 28th Jan 2010.
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SAP announced yesterday that it will
acquire venerable database company Sybase to bolster its mobile development
practice. The deal is valued at approximately US$5.8 billion in cash.
Sybase's board of directors unanimously approved the transaction, which is a
44% premium over its three-month average stock price of about $36 per share.
The transaction will close in the third quarter. The agreement was signed by
SAP's American subsidiary and underwritten by Barclays Capital and Deutsche
Bank.
Sybase will operate as a standalone unit of SAP called “Sybase, an SAP
Company.” Its management team will be kept in place, and SAP intends to appoint
Sybase's CEO John Chen to its board.
Datamonitor analyst Warren Wilson said in a statement, "The acquisition
may also signal a shift in SAP’s long-standing strategy of growth through
internal development rather than acquisition—a wise shift, in our view, given
the rapid pace of IT innovation overall and the market’s positive response to
arch-rival Oracle’s acquisition-based strategy."
The acquisition also broadens Sybase's capacity to develop new solutions for
analytics. It will gain access to SAP's in-memory database technology,
significantly increasing the performance of its analytics and complex event
processing software, as well as enabling it to build those capabilities into
its transactional products, Wilson stated.
"The move also furthers SAP’s strategy of supporting customers’
heterogeneous IT environments, because Sybase’s anytime/anywhere/any
application approach has resulted in a platform that is versatile enough to
connect and mobilize a wide variety of applications and data, both SAP and
non-SAP," said Wilson.
Sybase, founded in 1984 as Systemware, began as a database software maker
competing with firms like IBM, Informix and Oracle. The company’s main product,
called SQL Server, was originally offered for Unix.
Sybase worked with Microsoft to port SQL Server to OS/2 and Windows NT. Both
companies marketed and expanded the Windows version; Microsoft SQL Server grew
into a dominant player in the database industry, while Sybase SQL Server fell
behind.
The companies have since taken their database product lines in different
directions; Sybase now calls its database Adaptive Server Enterprise.
Since the late 1990s, Sybase has reinvented itself as a provider of tools for
building applications and delivering data to mobile devices.
In 2006, Sybase acquired Mobile 365, a mobile messaging company that handles
over 1.5 billion messages per day, ranging from alerts and promotions to
transactions, according to Datamonitor. Mobile 365 has relationships with more
than 850 mobile providers covering more than 4 million subscribers.
In buying Sybase, SAP has substantially strengthened its hand in mobile
applications, Wilson said. Sybase's platform provides versatile deployment
options for mobile applications across BlackBerry, iPhone and Windows Mobile
devices.
The combination of SAP and Sybase is a "transformative event" for the
software industry, "revolutionizing" how transactional and analytic
applications are built, Sybase's Chen said in a statement. Allowing customers
to run their business from many devices will drive enterprise productivity, he
added.
By David
Worthington
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With the sample size of participating
companies having tripled in one year, the folks behind the Building Security In
Maturity Model (BSIMM) have found that most have an internal group responsible
for security, and that 15 activities to ensure security are almost universally
done.
The BSIMM project began in March 2009 as a joint effort between Cigital and
Fortify Software to record what organizations are doing to build security into
their software and organizations. Starting with input from nine companies, the
number of participating organizations has grown to 30, according to Gary
McGraw, CTO at security consulting firm Cigital. He said the larger sample size
allowed the group to statistically validate the model, and that the levels for
measuring security are sound.
McGraw explained that the BSIMM team observed 109 activities that the 30
organizations do to secure their software, and those activities are broken down
into 12 “large-scale conceptual buckets,” he said, such as training or code
review. Then the activities within those buckets are further divided into three
levels: The things that most of the organizations do are at the first level,
while level 3 is for “the rocket science, things that are rarely done but are
very cool,” he added.
Organizations can download BSIMM2 to compare their own activities to what other
groups are doing and plan their security strategy going forward, explained
Brian Chess, cofounder and chief scientist at Fortify Software, which makes
vulnerability detection software and provides security services.
Chess said that the companies studied all do good hosting and network security.
“They all have firewalls, that’s no great revelation,” he said. “But there are
14 other activities that almost all the companies universally do.”
By David
Rubinstein
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'Midori' concepts materialize in .NET,
Some of Microsoft’s latest technologies could be green
shoots on a migration toward its "Midori" operating system, according
to analysts who are familiar with the project.
Recent additions to the .NET Framework adhere to the
concurrent programming principles outlined in the Midori documents that SD
Times viewed in 2008. Silverlight and the Windows Azure platform could also be
complementary to a potential release of Midori, the analysts said.
Midori is a technology incubation project that was born
out of Microsoft Research’s (MSR) Singularity operating system, the tools and
libraries of which are completely managed code.
Microsoft has designed Midori to be Internet-centric
with an emphasis on distributed concurrent systems. It also introduces a new
security model that sandboxes applications.
"Midori is an attempt to create a new foundation
for the operating system that runs ‘inside the box,’ on the desktop and in the
rack. As such, it's willing to break with compatibility (or at least wall off
compatibility to a virtual machine)," explained Larry O’Brien, a private
consultant and author of the "Windows & .NET Watch" column for SD
Times.
Microsoft may be laying a foundation for Midori in its
existing development stack through languages and Silverlight as a runtime,
O’Brien said. Microsoft Research is also increasingly focused on reasoning
about concurrent programs, he added.
These major architectural transitions require
developers to make a “conceptual leap” to a new model of programming, and to
relearn how to program in an efficient manner, said Forrester Research
principal analyst Jeffrey Hammond.
"We're seeing a gulf opening up right now between
serial and parallel programming; only a small minority of rocket-scientist
types can actually write code that works effectively in a parallel, multicore
world,” Hammond added. “I think it's pretty clear that Midori is on the other
side of that scale-out gulf. From a development point of view, those that can
make the leap solidify their skills and employment opportunities for the next
decade and beyond."
When asked whether there were any new developments in
the Midori project, a Microsoft spokesperson said, "Microsoft is always
thinking about and exploring innovative ways for people to use technology.
Midori is one of many incubation projects under way at Microsoft."
Green shoots
Microsoft's F# programming language, which will ship
this month with Visual Studio 2010, "hugely fits" the Midori
programming model that was outlined in Microsoft’s documents, O’Brien said. F#
is designed with restrictions that are intended to make it easier for
developers to automatically parallelize applications, he explained.
For instance, F# is highly immutable—meaning that
object states cannot be modified once created—and has an implicit type system.
Midori requires developers to follow a similarly constrained model.
"Immutable variables are pretty much the opposite
of how most programmers think about variables ('A variable that doesn't
vary?'). So just a few years ago, the idea that functional programming was
going to catch on seemed very dubious, and it was very surprising that F#
became a first-class language so quickly," O'Brien wrote in an e-mail.
"Similarly, immutability and strong typing make it
easier to reason about security," he added.
O'Brien questioned whether F# would become a more
prominent language, or if Microsoft would evolve C# to have more of the same
constructs that support automatic parallelization.
Automatic parallelization was a "big question
mark" in Microsoft's Midori documents, he said. "One thing I've been
noticing is that MSR is producing tons of stuff on reasoning about concurrent
programs, exploiting latent parallelism ‘automatically.’ "
Microsoft must evolve the .NET Framework Common
Language Runtime further to fully exploit the advantages of functional
programming, O'Brien said.
Microsoft also has rapidly developed its Silverlight
runtime. The Midori programming model includes Bartok, an MSR project that
endeavored to create a lightweight compiled and managed runtime system that was
more efficient than the .NET Framework.
"There's no question that Microsoft is seeing
Silverlight as the lightweight platform for delivering applications (Web-based
and mobile). As far as Midori and [Windows] Azure go, what I can see is that a
Silverlight front end is a good front end for an Azure-powered back-end
system," O'Brien said.
An Azure tie-in?
It would make sense for Microsoft to use the Azure
platform as a vehicle for introducing Midori, Forrester's Hammond said.
"It's essentially a .NET-centric (and Internet-centric) scale-out runtime.
"A distributed network-aware OS is the perfect
thing to host in the cloud, and what better place to knock out the kinks than
your own data center, where you have 100% control over the hardware and
infrastructure you're testing on? This also allows them to test it underneath
parts of the overall infrastructure: for example, hosting an individual
service," Hammond explained.
Further, Microsoft is battling for new
territory—distributed applications—with the Windows Azure platform, O'Brien
said. As such, the platform has little legacy codebase, as well as ample
funding in money and talent, along with new challenges, he added.
"While I don't think that we know if Midori would
work as something fed ‘down the pipe’ to the consumer, the idea that Azure
might ultimately benefit from its own operating system is definitely worthy of
debate," O'Brien said.
O'Brien said that Microsoft might launch Midori as a
new operating system for cloud data centers to up the ante against Google,
which has developed new programming languages for writing distributed
applications.
Midori's strong emphasis on concurrency issues, a
willingness to break compatibility, and the idea of using a hypervisor "as
a kind of Meta-OS" would fit that strategy, O'Brien observed. However, he
noted that there is no concrete knowledge about the state of Midori or even
that its design is necessarily attractive for a data center OS.
Microsoft does not have the lead in cloud computing,
and it is rolling out new features for the Windows Azure platform to stay
competitive with Amazon and Google, O'Brien noted. "At this stage,
Microsoft cannot build Azure bottom-up. But the risks of retrofitting Azure to
a new OS are vastly less than the unknowns of putting a new OS onto all the
world's hardware."
The status of Midori
While the company has remained tightlipped, some
information relating to the status of the project has become available. Midori
team member Jonathan Shapiro departed Microsoft in March, citing personal
reasons.
Microsoft recruited Shapiro from the BitC language and
Coyotos operating system projects to work on Midori. He served on a team of
high-profile programmers reportedly led by Microsoft senior vice president of
technical strategy Eric Rudder.
Whether Rudder's focus has shifted away from Midori
onto other projects in unknown. He recently presented at TechEd Dubai in early
March on the topic of Microsoft's "three-screens-and-a-cloud"
software-plus-services strategy for .NET.
By David
Worthington
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Microsoft
to introduce new licensing scheme for Office 2010,
Microsoft
is implementing a new sales strategy with the coming release of its Office 2010
it says should make it easier to sell and deploy for channel partners, but one
that could take away their opportunities to sell upgrades.
With
the launch of Microsoft
Office 2010, expected on June 15, the vendor wants to
pre-load a new Office image that includes all three versions of the application
on between 80 percent and 100 percent of all new systems sold, said Vic
Barakat, OEM distribution partner account manager at Microsoft.
That
image will include the Home and Student edition, which will include licenses
for use on up to three PCs, as well as the Home and Business and the
Professionals editions, which will include licenses that allow it to be
installed on one desktop PC and one portable PC used by the same user, Barakat
said.
Microsoft,
through its channel and retail partners, will also sell a new "product key
card" or PKC that will allow customers to unlock their preferred version
of the application. The PKC will include a code that causes the selected
version to automatically turn on in minutes without the need for further
installation, and customers can purchase keys at a later date to automatically
upgrade to other versions, Barakat said.
Barakat
unveiled the new licensing scheme during a presentation to solution providers
and system builders at the D&H 2010 West Coast Technology Show, held in
California.
The
single image containing all three versions is aimed at simplifying the number
of SKUs of the software that partners take to customers, and make it easier for
them to sell the product, Barakat said.
"So
instead of asking the customer, do you want Office with that, now you can ask,
'Which version do you want,'" he said.
Barakat
said the PKCs will be available in blister packs for sale to customers in a
variety of outlets, which means it is important for solution providers to make
the Office 2010 sale with the PC.
In
response to an audience member who asked about whether customers can purchase
the PKCs from places like Office Depot or eBay, Barakat responded, "You
should be able to compete."
Microsoft
is also introducing an "Upgrade Anywhere" program whereby customers
can upgrade the Home and Student edition or the Home and Business Edition to
other editions. Such an upgrade is done by customers contacting Microsoft
directly, and does not offer solution providers an opportunity to participate,
Barakat said.
"We're
trying to tell you right now, if there's a benefit to the customer for you to
sell the Professional edition, you should sell them," he said.
Audience
members responded immediately, asking why Microsoft
is taking them out of the
upgrade loop.
Barakat
answered by saying that Microsoft
does not have a retail system that would tie
back into the solution provider's original sale.
"We
think it's a good thing," he said, referring to the Upgrade Anywhere program.
"We understand the implication for the channel. We apologize for
that."
Microsoft
on Friday also launched its Microsoft
Technology Guarantee program under which
customers who purchase Microsoft
Office 2007 and activate it by September 30
get a free upgrade to Office 2010, as long as they activate the upgrade by
October 31.
Barakat
said that customers can download the Office 2010 upgrade starting in mid-June
when it is scheduled to be released, or they can order a DVD with the software
from Microsoft for $15.
Barakat
also said that Office 2010 will be available for downloading by channel
partners on about June 1, and that Microsoft
plans a media blitz over the new
software in July.
Patrick
Rayne, IT specialist and CEO of Rayne Technology Solutions, Calif.-based
solution provider, said he has been using the beta version of Office 2010 for
six months.
Rayne
said he likes the beta so much that he has been telling customers who wanted to
buy Office 2007 to wait until they can get the upgrade under the Microsoft
Technology Guarantee program.
Rayne
also said he likes how Microsoft is simplifying the availability of Office 2010
with the PKC, thereby eliminating the need for disks and electronic distribution.
Also, he said, it is nice to not have separate disks for different editions of
the software.
However,
Rayne said his is concerned about how Microsoft
plans to handle upgrade
requests from customers directly instead of going through partners.
"If
a customer upgrades Office later, they pay Microsoft," he said. "I
don't see what Microsoft doesn't handle it like it does Office 2007 and provide
an upgrade key through its distributors.
John
Vickers, president and CEO of Vickers Technology, a Calif.-based solution
provider, said he also appreciates how Microsoft
is moving all three versions
of Office 2010 into a single image.
"I
like how they're reducing the number of SKUs," Vickers said. "Even
when customers use Microsoft's online tools to purchase Office, it's still
confusing."
However,
Vickers said, the fact that Microsoft
is eliminating disks from the Office
sales process except for those who order the DVD when upgrading from Office
2007 to Office 2010 could lead to problems later.
"People
like disks," he said. "I like disks. Especially if a customer buys a
computer from Best Buy, or from anywhere. How can they recover if their
computer crashes? Microsoft
will ask them for their product number, but the
numbers are all on the system."
Michael
Schwab, co-president of D&H, said that the new PKC is a much more natural
way to sell and deploy Microsoft Office than in the past by offering a code
that unlocks the application without having to go through the entire
installation process.
However,
whether upgrading Office via PKC or volume licensing is the better solution is
one that solution providers can hash out with their distributors, Schwab said.
"At
D&H, we present a single face for Microsoft," he said. "Solution
providers can present OEM or packaged solutions or retail solutions. But behind
D&H, there are different groups at Microsoft who don't see the whole
picture. Our value is to present a unified voice for Microsoft
solutions."
By Joseph F. Kovar,
ChannelWeb, March 8, 2010
Synergetics India: IT consulting and Training services
on .NET 4.0, SQL server 2008 BI. Awarded as the Best. NET Training Service
Provider by Microsoft.
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Microsoft issues only one security patch for today
According to various posts on the Web in the past few days, Microsoft Windows' first Patch Tuesday for 2010 will be a very small one in deed. The Microsoft giant will instead fix just one single critical security issue that affects Windows 2000, Windows XP, the now infamous Windows Vista and even Windows 7.Microsoft says it will also patch the same security hole in Windows Server 2003, Server 2008 and Server 2008 R2, although the security flaw in those products is marked as low by Microsoft.But on the company's security blog it states that the "Exploitability Index" rating for this security flaw would not be high, thereby lowering the overall risk. Some security experts disagree.Microsoft still hasn't patched a Denial of Service (DoS) hole in SMB (Server Message Block), which the company went public about six weeks ago.In Windows 7 and Windows 2008 R2, the security flaw makes it possible to lock up affected systems. The crash would happen without a Blue Screen of Death or other visible indication that anything was wrong, however."We are still working on an update for the issue at this time. We are not aware of any active attacks using the exploit code that was made public for this vulnerability and continue to encourage Microsoft Windows users to follow the guidance in the advisory which outlines best practices to help protect systems against attacks that originate outside of the enterprise perimeter," a blog posting said on Microsoft's site.Overall, Microsoft issued fixes for no less than 34 security flaws as well as 13 updates in December in what was a record Patch Tuesday happening.Microsoft light-footed approach to its latest round of updates contrasts with the hefty collection of security patches that trundled out of MS Towers and onto the Internet last October.
January 12, 2010
http://www.synergetics-india.com/microsoft.htm
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