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Synergetics IT News Blog - Technology Adoption Strategy in 2011

 
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Technology Direction 2010

By Synergetics Technology Transformation Group Leader Ashvini Shahane

 

Technology landscaping is not an easy process, but an essential one to make the right technology strategy choices for the IT Services organization. It involves studying the existing products from various vendors targeting different technology spaces, and also understanding the new trends that are emerging. At Synergetics when making the strategic plans for technology adoption across the organization and services offered key inputs considered are:

  • Technology landscape - studying the existing products from various vendors targeting different technology spaces

  • Vendor rhythms – the technology roadmaps and evangelism plans of various software vendors like Microsoft, Sun.

  • Market Intelligence – the demand for a technology emerging in the market (Market research sources) Some of the sources for this are sites like “DirectionsOnMicrosoft” who provide in-depth information on the various Microsoft technology roadmaps and the benefits and shortcomings of each. Reports from agencies like Forrester and Gartner also provide invaluable information on the technology trends. Like all the trade gurus are predicting “Cloud computing” as the technology going ahead in the year 2010-11.

  • At Synergetics itself we have lot of market data on demand for technology, the upgrade plans for different organizations. We engage with our clients extensively to collate this information so that plan for the required services well in advance.

  • Business Value – working out the business value proposed by each new technology releasing in the market. This would involve studying the features in the new technology or new version and understanding what benefits they bring in terms of improving developer productivity, improving the maintainability of the application, making the application more interoperable with other technologies, reducing costs. Comparing the new technology with existing technology is critical to help companies make the right choice. Example with Microsoft SilverLight hitting the market, a lot of comparisons were made with the existing Flash technology and it becomes critical to understand this and identify the benefits and limitations.

Based on these various drivers the technology strategy for the year 2010 has emerged. Some of the key technology areas we feel are going to play a big role this year and are going to bring in a lot of business for software vendors are in 4 key areas – Rich Internet Applications, Infrastructure and Collaboration, Business Intelligence and Cloud computing.

With Web 2.0 what was introduced and took the web development world with a storm are the AJAX technologies set. But the web is in for another revolution with the visualizations turning richer with a lot of graphics, animation, video and audio integration. Rich Internet Applications like SilverLight will be key technologies promoted and used for creating these feature rich web sites. Adobe Flash already dominating the market in this segment with wide support for major browsers it was critical that SilverLight provide a similar rich development set. Rapidly growing in versions since its introduction in 2008 SilverLight is now in its 4th version with some really great features incorporated like OutOfBrowser support, .NET runtime support, rich media support being a few. The ability to code using .NET framework and languages like C# and VB.NET has helped the adoption of this technology as organizers can leverage on the skills of their existing .NET developers for creating SilverLight applications rather than getting them to upgrade to Flash. To be able to capture the Flash market space SilverLight technologies yet have a long way to go but with the speed at which Microsoft is building on the feature set it is a technology space to watch out for.

Social media application is another space which is growing and invading even other application areas like collaboration. New versions of products like SharePoint 2010 provide rich out-of-box features for social computing, networking and collaboration. Along with these it also provides great integration points for creating composite applications through features like Business Connectivity Services, with data coming in from different back-end applications like SAP, CRM. SharePoint has matured from being merely a collaboration tool in its first version to being a Business Collaboration Platform for the Enterprise and the Web with key focus areas like ECM, Document management, Composites, Insights. The integration of Performance Point Server with SharePoint 2010 has made SharePoint 2010 also a great platform for creating and publishing business critical dashboards.

This brings us to another technology space which has been simply gaining in importance and soon penetrating all areas of software applications – Business Intelligence. For any business to survive and thrive it is important to gain insights into the key performance areas and study the trends. Products like SQL Server 2008 BI platform, Cognos, Informatica provide the necessary tools for analyzing the business data, studying the trends, monitoring the KPI. This is one technology space where we see a rise in demand and a great business potential.
Lastly in the world of software where it is becoming difficult to manage large data centers and deployments of application clusters we see
Cloud computing as one of the areas where there will be a lot of activity and focus.

Cost Effective:

Cloud computing brings in a lot of benefits to a business in terms of:
Scalability: Ability to scale the application deployment according to the requirements and demands. In self hosted scenarios, the infrastructure set-up should be targeted at what is required to meet the demands of the application during peak usage, while the rest of the time this infrastructure may be unused.
Cost Effective and Flexible:
Cloud computing allows businesses to expand or contract computing power as required and allows ‘bursts’ of computing power to be utilized on an on-demand basis. This “Pay as you Use” functionality helps in reducing the infrastructure costs of an organization if they had hosted the application on premise. Virtualization has enabled organizations to increase the utilization of the server environment, cloud computing takes this step further by taking over the management of server utilization thus reducing ‘wasted’ compute power. It also allows very effective load balancing.
Resilience: One big advantage that all types of
Cloud computing offer is that, by nature, Cloud computing removes single points of failure. The failure of one node of the system has no impact on Information Availability and does not result in perceivable downtime. Cloud computing provides a highly resilient computing environment.

But along with these benefits
Cloud computing also brings in its own challenges:

Standardization: The cloud providers today do not have a standard for providing the different cloud services. Each one has their own set of API’s provided for creating applications to be deployed on the cloud. Proprietary standards for data storage, computing on the cloud mean that migrating applications from one cloud provider to another would become difficult.

Security: The lowered cost of cloud services, along with the flexibility and scalability of deployment it offers is highly desirable to enterprises but one challenge that enterprises have to deal with is giving control of data to the cloud providers. Data security is a major challenge with hosting applications on the cloud. The data is vulnerable to intrusive attacks and the kind of security features provided by the cloud provider become critical.

Internet bandwidth: The public cloud is delivered via the Internet’s network and therefore is vulnerable should this become unavailable. Bandwidth is not unlimited and public cloud computing users may find difficulties with processing speeds at periods of peak demand.

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