Careers

Job Description:

Synergetics a Leading Cloud Consulting company is looking for an experienced and driven Customer Success Manager to join our successful, passionate and expanding technical team. This individual should be comfortable consulting and influencing customers, backed by a strong understanding of the customers’ business objectives and the capabilities of the Synergetics solution and should strive to make the Customers technology investments successful in achieving the intended objectives. 

Responsibilities:

• Assist with account development, bids, and campaign strategy
• Perform detailed business discovery to set solution strategy and design
• Configure, prepare, and demonstrate the specified solutions to a detailed level, matching to the client's requirements
• Articulate the proposed solution and the benefits to the client at all levels including the third-party software and hardware elements where applicable
• Articulate the value proposition of Synergetics IT Services.
• Interface between Sales, delivery, and transition team to ensure and meet customer expectations during the pre- and post-project planning.
• Requirement Gathering, Business Analysis & Business Case preparation for Winning Proposition
• Interact with account management team and tailor the solution, delivery models as required
• Provide response to RFP, RFQ and unsolicited proposal for Global customer
• customer presentation on Synergetics IT Services and Solutions areas
• Prepare and verified Sow and Agreement after winning the opportunity
• Interact with multiple OEM’s/OESP’s to achieve Integrated solutions
• Establish Processes to deliver the engagement, including ensuring People Management, project kickoff, deliverable acceptance and reporting procedures, holding Conditions of Satisfaction (COS) discussions with stakeholders, finalize project delivery plans
• Perform Engagement reviews at key project milestones to ensure quality of project deliverables and customer satisfaction.
• Provide Leadership and deliver world class services including Professional Consulting Services
• Participate in service delivery engagements by acting as a hands-on technical expert.
• Deployment on Microsoft Azure
• Develop software solutions, collateral, and templates for use by the sales and pre-sales teams

Qualifications:

• Azure or AWS based Cloud Architecture and migration skills and experience.
• Strong understanding across Cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.
• Knowledge of further Cloud technologies (Azure, S3, VMware)
• 4+ years' experience as an IT Infrastructure Architect, with focus on Azure, cloud, server, storage and networking.
• Knowledge and hands on experience in Sizing, Pricing, and delivery models
• Ability to understand business processes, business problems and then position the required solution
• Azure or AWS based Cloud Architecture and migration skills and experience.
• Strong understanding across Cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.
• Knowledge of further Cloud technologies (Azure, S3, VMware)
• 4+ years' experience as an IT Infrastructure Architect, with focus on Azure, cloud, server, storage and networking.
• Strong understanding across Cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.

Certification

Microsoft Azure – 70-533,  70-535 any other infrastructure certification is added advantage.

Industry

• Computer Hardware
• Computer Software
• Information Technology and Services

Employment Type

Full-time

Job Functions

• Engineering
• Information Technology

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Job Description:

Synergetics one of the pioneers in IT Training and Software Advisory Services is looking to hire a Technical Trainer. Since the ideal candidate will be passionately giving trainings in the IT industry knowledge of the Industry and Technology is essential.  She/ He should have a pleasing personality and a good command over English. Synergetics management always strives to collaborate with its partners & associates to provide benefits to end customers & achieve a highly satisfying engagement experience for all the stake holders. With a passion, hunger and thirst to deliver quality training to the market, you will have excellent customer facing, interpersonal and communication skills, along with the ability to work independently.

Responsiblities:

• • 4 to 5 years instructor-led IT training experience
  • Professional work experience with any 2 of the above technologies
  • Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods
  • Ability to adapt to changing circumstances and cope with stressful Situation.
  • A passion for IT and acquiring new skills and experience
  • Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home
  • application of Technical expertise in the 'real world'
  • Should have experience into Open Source Technologies such as Angular JS, Angular 2 , Knock Out JS, React JS.

Skills Required

• Good corporate experience in handling Induction and Lateral crowd
• Handle Java batches ranging from – Core Java, Servlets, JSP, and Hibernate, Struts, spring and EJB 3.1.
• Able to understand and work closely with customer.
• Knowledge on Java 8

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Job Description:

Synergetics one of the pioneers in IT Training and Software Advisory Services is looking to hire a Technical Trainer. Since the ideal candidate will be passionately giving trainings in the IT industry knowledge of the Industry and Technology is essential.  She/ He should have a pleasing personality and a good command over English. Synergetics management always strives to collaborate with its partners & associates to provide benefits to end customers & achieve a highly satisfying engagement experience for all the stake holders. With a passion, hunger and thirst to deliver quality training to the market, you will have excellent customer facing, interpersonal and communication skills, along with the ability to work independently.

• Responsibilities
• To delivering both public scheduled and bespoke courses
• To work with clients to create courses and courseware related to their requirements
• To deliver, depending on personal skill set, other technologies as appropriate
• To achieve the required quality targets as set by the Company and determined by participant evaluations
• To take responsibility for developing and maintaining agreed courses
• To maintain an up-to-date skills base through personal development and accreditation activities
• To complete professional certifications as appropriate To support Sales and other internal departments with specialist advice and support on an ad-hoc basis  

Development Tools & Technologies:

• .NET 4.5
• ASP.NET
• MVC 4
• WCF 4
• WPF 4
• WF 4
• Entity Framework 5
• Design Patterns

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Job Description

Synergetics is seeking Cloud Consulting Account Manager, the ideal candidate will be one who focuses on achieving the quota by growing revenue in existing customers as well as penetrating new accounts and geography. He/she should be a self-starter who is prepared to develop and execute against an account coverage plan and consistently deliver on revenue targets. He/she should be able to understand how the IT skilling plans of Enterprises will adapt to new technologies getting introduced. The Account Manager will be an exceptionally strong analytical thinker who thrives in fast-paced dynamic environments and has very strong communication and presentation skills. He/she should be Techno savvy.

Responsibilities

• Business Development is responsible for growing sales on Onboarding Offerings and contents Development. 
• Drive sales in accounts to meet or exceed revenue targets.
• Demonstrate ability to develop strong consultative client relationships with Learning Heads, BU Heads, IT Director / CIO levels
• Own and Drive Booking Revenue and Margins for PAN India and International Market
• Create & Manage a Database of prospects and leads, establish connects
• Accelerate customer adoption through education and engagement.
• Run the Sales campaigns in all T1 and T2 Cities
• Develop and execute according to a strategic plan that leads to the creation and maintenance of a robust sales pipeline including opportunities in existing accounts as well as driving net new business in untapped customers and geography.
• Analyze sales/metrics data from your accounts to help evolve your strategy.
• A strong business management background including strengths across technology consulting, sales, business development

Qualifications

• BE, BSc IT,  MSc IT, MBA (desirable)
• 4+ years in IT Solution sales.
• Strong verbal and written communication skills. 
• Decent emerging technology orientation
• Good presentation, interpersonal, and selling skills
• Pleasing personality and willingness to actively listen and understand. 
• Must be target driven. Must have a deep desire to work and succeed in a growing organization with total commitment
• Ability to handle work load and work pressure
• Willingness to travel

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Job Description:

Synergetics is seeking an Account Manager, to meet the growing demand for Learning Services around the globe, we need exceptionally talented, bright, and driven people. If you have a passion for learning and can communicate technical concepts to audiences at different stages, we’d like to speak with you.

Here's your chance to work as an Account Manager with our Training & Certification team. This is a highly visible position with significant customer impact.

In this role, you will work closely with our customers to craft training programs that will drive the adoption and usage of emerging technology. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, learning, and technology.

Responsibilities:

• Drive sales in accounts to meet or exceed revenue targets.
• Driving net new business in untapped customers and geographies.
• Accelerate customer adoption through education and engagement.
• Develop long-term strategic relationships with key accounts.
• Conduct training needs assessments with customers.
• Assist customers in identifying use cases for priority adoption of Learning Services as well as best practice implementations.
• Evangelize SATV and Certification at Customers.
• Develop detailed training proposals and plans to accelerate the adoption of Emerging technologies
• Maintain a strong relationship with customers to ensure flawless execution of training plans.
• Provide accurate forecasting and pipeline updates.
• Prepare and deliver business reviews to senior management.
• Create & articulate compelling value propositions around Synergetics Learning Services.
• Analyze sales/metrics data from your accounts to help evolve your strategy.
• When appropriate, work with partners to manage joint selling opportunities.
• Execution of effective Sales Campaigns

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Job Description:

Synergetics one of the pioneers in IT Training and Software Advisory Services is looking to hire a Technical Trainer. Since the ideal candidate will be passionately giving trainings in the IT industry knowledge of the Industry and Technology is essential.  She/ He should have a pleasing personality and a good command over English. Synergetics management always strives to collaborate with its partners & associates to provide benefits to end customers & achieve a highly satisfying engagement experience for all the stake holders. With a passion, hunger and thirst to deliver quality training to the market, you will have excellent customer facing, interpersonal and communication skills, along with the ability to work independently.

Responsiblities:

• To deliver Microsoft Azure certification and other Cloud related courses
• To complete professional certifications as appropriate
• To deliver both public scheduled and bespoke courses on Azure
• To work with clients to create courses and courseware related to their project and solution requirements
• To understand the skilling need of the customer and to design a curriculum and learning solution meeting the need
• To deliver, depending on personal skill set, other technologies as appropriate
• To achieve the required quality targets as set by the Company and determined by participant evaluations
• To take responsibility for developing and maintaining agreed courses
• To maintain an up-to-date skills base through personal development and accreditation activities
• To continuously upgrade technical skills based on the demand in the industry for technology solutions
• To support Sales and other internal departments with specialist advice and support on an ad-hoc basis

Technology portfolio

• Azure Fundamentals, Data Fundamentals, Security Fundamentals
• Azure Administration
• Azure Developer
• Azure DevOps Engineer
• Azure Architect
• Azure Data Engineer
• Azure AI Developer
• Azure Security Engineer

Certification

(One or more of the following - AZ-104, AZ-204, AZ-400, AZ-500, DP-203, DP-100, AI-102, SC-200, SC-300, SC-400, AZ-303, AZ-304)

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Job Description:

Synergetics a Leading Cloud Consulting company is looking for an experience Cloud Engineer to join our successful, passionate and expanding team. This individual should be self-starter who is prepared to develop and execute against an account coverage plan and consistently deliver on revenue targets. He/She Should be able to multi-task and work across a range of projects and issues with various timelines and priorities of the Synergetics solution and should strive to make the Customers technology investments successful in achieving the intended objectives.

Responsiblities:

• Responsible for the evaluation of cloud strategy and program architecture
• Responsible for gathering system requirements working together with application architects and owners
• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings
• Incident Management on IaaS, PaaS, SaaS.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
• Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL etc will be plus.
• Design, implement, configure, and maintain various Azure IaaS, PaaS, SaaS services.
• Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking Services.
• Optimize Azure billing for cost/performance (VM optimization, reserved instances, etc.)
• Implement, and fully document IT projects.
• Identify improvements to IT documentation, network architecture, processes/procedures, and tickets.
• Research products and new technologies to increase efficiency of business and operations
• Keep all tickets and projects updated and track time in a detailed format
• Should be able to multi-task and work across a range of projects and issues with various timelines and priorities

Qualification:

• Minimum 1 year experience Azure and knowledge on Office365 services preferred.
• Formal education in IT preferred
• Experience with Managed Service business model a major plus
• Bachelor’s degree preferred

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Administration Executive at Synergetics IT Services Mumbai

Job Description:

Synergetics one of the Leaders in IT Training and Advisory Services is looking to hire a Front Office cum Administrative Executive. Since the ideal candidate will be the First Voice of the organization for our Customers she should have a pleasing personality and a good command over English. She should have good knowledge and command over administrative functions in an organization. The Front Office cum Administration Executive will be a good negotiator and focus on cost optimization for the company.

Responsibilities:

• Administration
  • Handling the daily housekeeping and maintenance of the office premises
  • Keeping record of the Establishment Cost Payments- Electricity Bills/Telephone Bills/ Data Card Payments/etc, ensuring that the Accounts department makes the payments before the due date.
  • Ensuring that the Conference Room /Training Room allocation for webinars, seminars, trainings, and meetings is in order.
  • Organizing and managing the Cultural activities within the company.
  • Maintaining a Vendor Database and Managing all Vendors of the Company.
  • Cost management - Coordination with the Finance department for the billing & providing necessary supporting documents
  • Managing the Office boy’s schedule.
  • Preparation of gross contribution sheet of a Training prior to its execution and obtaining the approval of the President-Learning Services for completion of other formalities for the Training-Travel, Stay, etc.
  • Provide support to various departments.
• Travel desk management
  • Screening and prioritizing the mails related to Travel and hotel Bookings.
  • Make the Travel and Stay arrangements – Domestic and international
  • Establishing a personal network of vendors and agencies.
  • Ensuring compliance of the Travel Policy in the reimbursement statements submitted by Professionals/ Employees and submitting the same for approval of the Department Head.
  • Knowledge of the Visa Processing, Travel insurance, Forex arrangements of employees traveling abroad.
  • Ensuring cost saving in hotel and ticket booking
• Front office management & Accounting
  • Ensuring that the front office area is clean and presentable.
  • Keeping a proper record of materials/documents coming in and going out of office.
  • Screening and prioritizing the phone calls and redirecting it to the concerned department
  • Recording the daily attendance of Professionals & Employees
  • Preparing the Sales Invoices in co-ordination with the Delivery Team.
  • Should ensure discipline and timeliness of people & tasks.
  • Handling Petty Cash of the Company and entering the vouchers in the Tally on a weekly basis.
  • Coordinate with the Accounts department & Handle payment issuances – Preparation of vouchers, and cheques and entering the same in Tally every week.

Qualifications:

• Graduate or Post-Graduate in Commerce
• Should have strong English communication (both verbal and written).
• Good inter-personal communication skills.
• Pleasing personality and willingness to listen and understand.
• Must be committed and focused on ensuring cost control of the company.
• Should have worked in a Corporate Environment
• Willing to learn and innovate

Industry

Information Technology

Employment Type

Full-time

Job Functions

Administration        

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Job Description:

Synergetics one of the pioneers in IT Training and Software Advisory Services is looking to hire a Delivery Executive. Since the ideal candidate will be coordinating Training delivery & Batch Management.  She/ He should have a pleasing personality and a good command over English. She / He should have good knowledge of MS Excel & Powerpoint . She / He should have the Project Management Qualities.

Scope of work:

Training Delivery and Batch Management

• • Planning, Organizing and Executing Technology Delivery Programs
  • Capturing Screenshots of the session
  • Sending feedback link to participants
  • Ensuring timely provision of learning resources like cloud passes and MOCs
  • Follow up on curriculum delivery on daily basis
  • Ensuring timely execution of Assessment in deliveries
  • Ensuring timely completion and quality verification of Content development assignments

• Pre-sales
  • Taking handover from sales about batch requirements
  • Connecting with customer for SPOC responsibilities
  • Preparing and sharing Batch intimation details with Faculty before session

• Post training activity management
  • Creating SLA report - GPA
  • Assessment Correction
  • Technical query support

• Reporting
  • Creating reports on delivery SLA, Competency and Delivery for AVP Delivery and AVP Technology
  •  
• Project Management – Assessments, Projectized Deliveries
  • Finalize delivery plan with all required details
  • Finalize tracking sheet with all required details
  • Tracking execution of the project
  • Ensuring timely report creation and submission for the project
  • Daily update on curriculum delivered
  • Ensuring timely assessment execution
  • Tracking report with weekly graph of all participant marks
  • Escalation of issues or concerns from the Consultant to Sales and Delivery – Asst. Manager Operations
  • Updating Consultant about discussed and agreed changes
  • Communicate with client for clarifications
  • Weekly Review with AVP Delivery

• Competency Management
  • Understanding technology plan from AVP Technology
  • Planning and Monitoring competency execution
  • Ensuring timely delivery of artefacts for competency
  • Co-ordination between PH/TL and consultant for evaluations
  • Competency release management
  • Creating and submitting Competency Reports

• Induction Management
  • Understanding induction plan from Practice Head
  • Planning and Monitoring induction execution
  • Ensuring timely delivery of artefacts for inductee
  • Co-ordination between PH/TL and inductee for evaluations
  • Creating and submitting Induction Reports

Qualifications:

• Experience working in a standalone role desirable.
• Experience of working in a Service industry environment is essential.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Excellent interpersonal skills, problem solving, judgment, ability to see the nuance and make solid and effective recommendations and decisions in inexact situations.
• Highly self-motivated, conscientious and confidential individual who demonstrates initiative and resourcefulness.
• Ability to build confidence quickly.
• Exceptional verbal and written communication skills including the ability to communicate effectively in a multicultural, multinational, matrix environment.
• Bachelor’s degree preferable.

Industry

• Information Technology

Employment Type

Full-time

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Job Description:

Synergetics one of the pioneers in IT Training and Software Advisory Services is looking to hire a HR Executive. Since the ideal candidate will be recruiting the best talent in the IT Training industry knowledge of the Industry and Technology is essential.  She should have a pleasing personality and a good command over English. She should have good knowledge of HR Policies and Processes . She will be the brand spokesperson of the Company who will highlight the Company Culture and Career path to prospective candidates.

Responsibilities:

• Sourcing
  • To maintain a database with profiles and contact Details for Selection process and for in future utilization.
  • Posting the sourcing opportunities  on various job portals & Social Media Groups
  •  Identifying the source for hiring
  • Initial short listing of profiles
  • Finalizing the commercial terms and conditions
  • Mapping and Documenting of all processes related to the sourcing function
  • To maintain a database with profiles and contact Details for Sourcing process and for in future utilization.
  • Analyzing the requirement for different clients in coordination with the Sales & Marketing Departments
  • Searching for profiles as per the client requirements from various sources.
  • Screening the profiles with a short telephonic/personal interview. 
  • Organizing the evaluation of the profiles shortlisted.
  • Collecting feedback about the resources, in a structured form, from respective superiors and customers
  • Follow-ups till the requirement is  closed  i.e. the requirements gets closed within the time period with a right fit
  • To manage all profiles received. 
  • To manage all line management feedback on profile. .
  • Conduct searches of websites and databases to generate new profiles. 
  • Training delivery venue sourcing
• Contract Management
  • Venue vendors
  • Training partners
  • Independent consultant
  • Staffing partners
• Reporting
  • To maintain and update the status of current requirements and maintain a record of all full-filled requirements. 
  •  Maintaining weekly reports.
  • Database 
• Qualifications:

• Experience working in a standalone role desirable.
• Experience of working in a Service industry environment is essential.
• Proficient in Microsoft Office (Word, Excel, Powerpoint).
• Excellent interpersonal skills, problem solving, judgment, ability to see the nuance and make solid and effective recommendations and decisions in inexact situations.
• Highly self-motivated, conscientious and confidential individual who demonstrates initiative and resourcefulness.
• Ability to build confidence quickly.
• Exceptional verbal and written communication skills including the ability to communicate effectively in a multicultural, multinational, matrix environment.
• Ability to objectively coach employees and management through complex, difficult, and emotional issues. Sensitivity to the need of every individual to be treated with respect and fairness.
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or law.
• Must be able to manage multiple assignments simultaneously, ability to priorities and oversee multiple projects in a fast-paced environment meet deadlines and have strong, demonstrated organisational skills with the capacity to manage changing priorities and ambiguity while remaining calm and controlled.
• Communicates a "can do" attitude and positive outlook, minimizing negative behaviors.
•  Excellent presentation skills and an ability to engage audiences.  
• Bachelor’s degree in Human Resources or related field  or related certification preferred.
• Highly-skilled HR professional with demonstrated proficiency and knowledge in the principals and practices of Human Resources.

Industry

• Information Technology

Employment Type

Full-time

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Job Description:

Synergetics is seeking an Inside Sales Executive, to meet the growing demand for Learning Services around the globe, we need exceptionally talented, bright, and driven people. If you have a passion for learning and can communicate technical concepts to audiences at different stages, we’d like to speak with you.

Here's your chance to work as an Inside Sales with our Training & Certification team. This is a highly visible position with significant customer impact.

In this role, you will work closely with our customers to craft training programs that will drive the adoption and usage of emerging technology. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, learning, and technology.

Responsiblities:

• Cold calling; making multiple outbound calls to potential clients
• Understanding client needs and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
• Creating and maintaining a list/database of prospect clients
• Presenting and delivering information to potential clients
• Answering potential client questions and follow-up call questions
• Working with sales team when closing sale
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Building pipelines with channel partners and team members to close sales
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
• Closing sales and working with client through closing process

• Inside Sales Requirements and Qualifications :
• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Graduation from IT Background
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Previous experience in inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Qualifications

• BE, BSc IT,  MSc IT, MBA
• 4+ years in IT Inside sales.
• Strong verbal and written communication skills. 
• Decent emerging technology orientation
• Good presentation, interpersonal, and selling skills
• Pleasing personality and willingness to actively listen and understand. 
• Must be target driven. Must have a deep desire to work and succeed in a growing organization with total commitment
• Ability to handle work load and work pressure
• Willingness to travel

Industry

• Information Technology

Employment Type

Full-time

Apply Now